Dynamics 365 Partner System Integrators vs. Independent Contractors: Why Choose One or the Other?
When it comes to implementing and optimizing Dynamics 365, organizations often face a crucial decision: Should they partner with a Systems Integrator (Microsoft Partner) or hire independent contractors? Let’s explore the pros and cons of each option to help you make an informed choice.
Dynamics 365 Partners
Pros:
- Comprehensive Support and Resources Partner SIs typically offer a wide range of services, from initial implementation to ongoing support and training. They have access to extensive resources and expertise, ensuring a smooth and efficient deployment of Dynamics 365.
- Structured Training and Certification Working with a partner SI means benefiting from structured training programs and certifications. These partners are often certified by Microsoft, ensuring they are up-to-date with the latest features and best practices.
- Scalability Partner SIs can scale their services to meet the needs of your organization, whether you’re a small business or a large enterprise. They can provide additional resources and support as your business grows and your Dynamics 365 needs evolve.
- Risk Mitigation Established partner SIs have a track record of successful implementations and can offer a level of assurance and risk mitigation that independent contractors may not be able to match. They often have standardized processes and methodologies to ensure project success.
Cons:
- Higher Costs Partner SIs often come with higher costs due to their comprehensive services and resources. This can be a significant investment, especially for smaller businesses with limited budgets.
- Less Flexibility Working with a partner SI may involve more rigid processes and less flexibility in terms of project customization and timelines. Their structured approach, while beneficial in many ways, can sometimes limit agility.
Independent Contractors
Pros:
- Cost-Effectiveness Independent contractors can often provide more cost-effective solutions compared to partner SIs. They typically have lower overhead costs and can offer competitive rates for their services.
- Flexibility and Agility Independent contractors can offer greater flexibility and agility, adapting quickly to your specific needs and timelines. They can provide customized solutions and are often more responsive to changes and adjustments during the project.
- Specialized Expertise Many independent contractors specialize in specific areas of Dynamics 365, bringing deep expertise and knowledge to your project. This can be particularly valuable for niche requirements or complex customizations.
- Direct Communication Working directly with an independent contractor can streamline communication and decision-making processes. You have direct access to the person responsible for your project, which can enhance collaboration and efficiency.
Cons:
- Limited Resources Independent contractors may not have access to the same level of resources and support as partner SIs. This can be a limitation for larger projects that require extensive manpower and infrastructure.
- Variable Quality The quality of work from independent contractors can vary significantly. It’s essential to thoroughly vet and select contractors with proven track records and relevant experience in Dynamics 365.
- Risk of Dependency Relying on a single independent contractor can pose a risk if they become unavailable or unable to complete the project. It’s important to have contingency plans in place to mitigate this risk.
What to choose?
Grand Strategy Group utilizes a large network of Dynamics 365 talent that we have previously worked with and vetted prior to getting them to work with our clients, allowing you the benefits of working with independent contractors while avoiding the cons. Give us a call or drop us a note and let’s discuss how we can help improve outcomes and save money on your implementation.